Job Offer : Member Services Coordinator
Golf Québec is Looking for a Member Services Coordinator
The Québec Golf Federation (“Golf Québec”) is the governing body for golf and its vision is to be the leader and reference for the practice of golf in Québec. Its mission is to increase participation, develop excellence, promote the game, and govern the practice of golf.
It represents close to 50,000 members in over 250 clubs in Québec and Eastern Ontario. Golf Québec offers programs such as Sport-études golf, rules of golf, course ratings, and the World Handicap System. Golf Québec also oversees various regional and provincial amateur competitions.
Golf Québec is looking for a dynamic individual to join its Member Services team. Reporting to the Member Services and Administrative Manager, the successful candidate will be responsible for responding to requests from members and golf clubs, as well as supporting the course rating services team.
This person is experienced and must demonstrate excellent administrative, customer service, volunteer management and communications skills. He or she is a motivated team player.
Task description
• Support the programs and services provided by Golf Québec to its member clubs.
• Manage the Golf Canada Score Centre.
• Manage and update database systems.
• Assist with fundraising initiatives.
Requirements
• Oral and written fluency in both French and English.
• Excellent verbal and written communication skills.
• Ability to conduct training sessions.
• General knowledge of the golf industry is an asset.
• Experience in customer service.
• Excellent knowledge of Microsoft Office 365 and videoconferencing software.
• Ability to work as part of a team.
• Excellent organizational skills and attention to detail.
• Autonomous.
• Ability to manage priorities and time effectively.
• Ability to travel within the territory to be served (Québec and Ontario).
• Valid Québec driver's license.
Benefits
• Voluntary Retirement Savings Plan (VRSP).
• Group insurance program (individual).
o Life insurance.
o Short- and long-term disability insurance.
o Health care insurance (including hospitalization and medical services, drugs, health professional services, dental care, eye exams, glasses, and lenses).
• Cell phone and laptop provided.
• Remote work possible.
• Flexible hours.
• Parking included at the Maison du Loisir et du Sport.
• Gym available at the Maison du Loisir et du Sport, at low cost.
Duration and dates
• This is a permanent, full-time position with flexible hours depending on the season.
• Start date: March 3, 2025.
Salary and conditions
• Between $50,000 and $55,000 per year.
To apply, please send your resume and a letter explaining your interest in this position to emploi@golfquebec.org.
The deadline for applications is February 21, 2025, at 5:00 p.m.
GOLF QUÉBEC IS AN EQUAL OPPORTUNITY EMPLOYER.
We are looking for highly motivated, energetic, and creative individuals who work well in a fast-paced team environment and are committed to excellence. We thank all those who apply. However, only those selected for an interview will be contacted.